Solutions for

TELECOM MNOs

Digital Engagement

Transform your Customer Experience with seamless omnichannel management and orchestration to keep users connected.

Features

Omnichannel Modules (Interfaces)

Connect with users precisely through the optimal digital channel when they are receptive to the message, aligning with their current context.
Omnichannel NBA Orchestrator

Tailor user experiences with personalized journeys through segmentation, enhancing engagement and satisfaction seamlessly.
Campaign Manager and Collection Engine

Easily manage campaigns and streamline collections, maximizing efficiency and effortlessly driving results.

Partner benefits

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Orchestration of actions, offers, and engagement across with a full digital channels management. Audience clustering based on lifecycle, profiles, and behavioral data.

A single solution provider to implement and manage a complete digital omnichannel customer experience.
Scalable platform with a CAPEX and OPEX free business model.
Adaptable for different use cases.

Omnichannel Orchestration Approach

Web Captive Portals

Voice Portals

Social & Entertainment Platforms

Outbound Messaging

Web Captive Portals

Our platform ensures users are promptly notified and provided with options upon data or credit expiry. Through our Web Portals, we seamlessly orchestrate diverse offers, catering to various needs. Beyond offer orchestration and conversion readiness, each portal reflects carrier branding and style, ensuring a unique and consistent experience.

Voice Portals

Omni Engage allows users to select the most suitable offer without any disruption to their ongoing activities or context. Our goal is to provide a smooth and uninterrupted experience, enhancing user satisfaction and engagement.

Social & Entertainment Platforms

Users remain within the same app channel, even when they run out of data, and are seamlessly presented with personalized offers to purchase data directly within the app navigation. This streamlined approach enhances user convenience and maximizes engagement and retention by eliminating context switching.

Outbound Messaging

Through personalized push multichannel management, users receive tailored interactions, meeting them where they are and utilizing their preferred channels. This approach ensures enhanced user engagement and satisfaction, as users remain connected and engaged within their chosen channels.