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Bemobi, originally focused on telecommunications services, is undergoing a significant transformation by expanding into the public services, education, and healthcare sectors. This strategic shift aims to leverage its expertise and technological capabilities to enhance service delivery in these essential areas and bring innovative payment solutions to a broader market.
Becoming a global leader in digital payments is no easy feat. With the advancement of technology, the competition to offer a seamless and frictionless experience is constant. Additionally, from the perspective of a fully digitized customer, there is a highly demanding standard of requirements to be met.
Bemobi makes significant differences by offering solutions such as Omni Pay and Omni Engage, providing multiple channels and payment methods centered around user preferences.
We focus on user satisfaction. Imagine a customer who is experiencing financial difficulties and delays a bill payment because of insufficient funds. They now have the possibility of using their credit card to pay it in two, three or even four installments and it's a tremendous contributor for their financial well-being.
Denis Maia, VP of Corporate Development at Bemobi.
Strategically Bemobi's payment solutions, while helping to reduce delinquency rates, also increase end-user satisfaction.
One of the main benefits for our clients is the reduction of bad debt. We have a deep understanding of how to help mitigate these issues, as often a customer who cannot pay an overdue amount won't be able to do so in cash due to accumulated fines and interest, which could lead to service suspension.
In the case of energy distributors, for example, the technician in charge of disconnection carries our Smart POS and asks the customer if they can pay the bill before proceeding with the disconnection. The user has the option to pay via PIX, debit or credit card, and even in installments up until the very last moment.
Denis Maia, VP of Corporate Development at Bemobi.
In the public services sector, Bemobi has secured contracts with some of the largest energy distributors in Brazil, such as Energisa, Enel, Equatorial, and Neoenergia. These partnerships enable the introduction of efficient and user-friendly payment solutions, reducing friction for customers when paying their bills.
Entering this market is a testament to Bemobi's great ability to adapt and meet diverse needs across various industries.
You might also be interested in reading this article: 3 keys to reducing bad debt in Utility companies in Latin America.
Our expansion in public services is progressing well with significant contracts underway. These four major groups with which we already have signed contracts represent approximately 55% to 60% of the Brazilian energy distribution market, considering end consumers.
Denis Maia, VP of Corporate Development at Bemobi.
The educational sector represents another priority area for Bemobi, marked by the acquisition of Agenda Edu. This move allows Bemobi to streamline payment processes for schools and universities, aiming to simplify transactions and improve the overall experience for both educational institutions and students.
You might also be interested in this article: Innovation in Education: All the Latest Features of the Agenda Edu SuperApp, where you can find all the details about Bemobi's payment solutions for education.
The healthcare industry represents immense potential for Bemobi. The strategy is to explore opportunities to manage recurring payments in this field, with the goal of providing payment solutions that ensure hassle-free transactions for patients and healthcare providers.
On Bemobi's horizon, possible acquisitions are not ruled out to strengthen its position and offer comprehensive solutions tailored to the needs of the healthcare industry.
If you need more information about payment solutions for healthcare, you can find it here: Omni Pay and Omni Engage for Healthcare, and for our payment solutions for Utility companies, Education, and Healthcare, you can fill out the following form and we will contact you shortly.