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Bemobi is currently undergoing expansion and is leveraging regional Internet Service Providers (ISPs) as a growth avenue for the telecommunications sector. This strategy began to take shape approximately one year ago with the acquisition of 51% of 7AZ, a startup focused on payment management for regional providers with 200 clients across Brazil.
Additionally, Bemobi has implemented a portal to negotiate outstanding accounts, allowing end customers to settle debts, with the option to do so in installments, to maintain their services. Using Bemobi, customers can manage their payments without imposing a financial burden on ISPs or affecting their own finances.
According to Lucas Zardo, CEO of Bemobi for ISPs, the goal for 2024 is to grow by 50%, reaching 300 providers. He also emphasized the importance of keeping delinquency, churn, and cash flow resilience under control in Brazil's current market.
Bemobi’s extensive local knowledge and the agility of regional ISPs make them invaluable partners in enhancing our services and the satisfaction of end users.
With this outlook, Bemobi is tapping into a segment with over 11,630 potential partnerships, according to the Internet Steering Committee in Brazil. This is further supported by their extensive experience in the telco industry and their track record of working with major operators like TIM, Vivo, and Claro.
The Digital Engagement platform aims to foster subscriber engagement. It also allows for the generation of invoices or providing a second copy via email and website with payment options. The solution handles contract signing during customer onboarding and the collection of overdue payments. As a white-label solution, it incorporates the client’s brand, enhancing visibility and user loyalty.
Bemobi Pay not only acts as a sub-acquirer responsible for processing all payments via credit card and PIX, but also implements intelligent fallback mechanisms, retries, and recurrence to improve on-time payment conversion and accelerate the recovery of outstanding debts. This platform enables lump-sum or installment payments, a key differentiator in helping users during financial difficulties and keep delinquency rates low for businesses.
The inclusion of regional ISPs as strategic partners in the telecommunications sector is driving significant growth and innovation. By leveraging local expertise and providing customized digital solutions like Digital Engagement and BemobiPay, Bemobi is enhancing service delivery, user engagement, and financial management for ISPs across Brazil, contributing to a more inclusive and connected digital world.
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