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Solutions for Telco MNOS

Digital Telco:
Wave Plataform

Streamline operations, enhance experiences and become digital native.
Companies that trust us

User-Centric, Data-Driven

Built to Scale

Our platform adapts to growing customer bases and evolving markets, ensuring uninterrupted service and market agility.

Journey and user centric

Expertise in mapping, testing and developing digital channels with top notch UX & UI, driven by data and focused on conversion.

Lightweight

Engineered for seamless integration and rapid setup, our platform ensures an effortless operation.

Operational Intelligence

Highly specialized team for management, development and operation of platform dedicated to clients deployments.

Digital Engagement: 
Self Caring App

The platform optimizes user experience by customizing tasks such as data checks and plan changes, and offers in-app support via chat and AI, cutting call center costs. This approach integrates multiple functions into one channel, improving service and efficiency.

Shell app

Contextual Experiences to highlight most important tasks depending on the user journey

Orchestrator

Decides when, what and where each feature goes

Feature Libraries

Usage Monitoring, Offer Management, Portability Request, Simcard Activation and more

Cloud BSS

The platform optimizes user experience by customizing tasks such as data checks and plan changes, and offers in-app support via chat and AI, cutting call center costs. This approach integrates multiple functions into one channel, improving service and efficiency.
Platform that launches operations in 12 to 16 weeks, using cloud applications for scalability. Its API-first design and programmable features offer seamless integration and customizability for various business needs.
The catalog establishes service offerings with defined bundles, rules, and pricing, promoting "Lego" offerings for swift market adaptation. It enables flexible campaign creation independent of carrier development, customer customization, and features a proprietary console for IT autonomy, improving service and engagement.
Our billing engine accommodates various pricing strategies, including fixed and usage-based models, with features for pro-ration and recurring contracts. It offers e-invoicing compliant with Latin American regulations and detailed auditing for complete transparency and billing control.
We offer multiple secure methods, including card and instant payments (Pix), with anti-fraud and wallet features for safety. It includes smart retry and fallback for improved conversion. Additionally, it supports up to 24 installments with a service fee, enhancing financial flexibility for users.
Centralized Control simplifies operations with a single platform for customer management, easing tasks such as account updates and service upgrades. Real-Time Customer Support offers quick inquiry responses, increasing satisfaction. This method improves operational efficiency and customer engagement, streamlining workflows.

Network Automation

Skip legacy systems and connect directly into the network.
Leveraging its capabilities to deliver new experiences for end customers.
Efficiently architect network services, with rapid design and management of complex network configurations.
Define and leverage reusable connections with network equipment and tooling.
Automate tasks and network operations within a workflow builder, mapping processes and business logic
Track resource usage by automatically reflecting changes in the resource inventory.

Ready for the 
Next Step?

We have a customer-centric solution designed to boost your revenue and strengthen your customer relationships.
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Digital Engagement
Transform your Customer Experience with seamless omnichannel management and orchestration to keep users connected.
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Anytime, anywhere mobile credit access with targeted nanocredits boosts value for operators and users.
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